Q.
Where can one get a click card to buy?
A.
Click is available at your favorite shop with the
click sticker
Q.
What do I need to be able to use click card.
A.
You need a Computer with a modem and telephone line.
Q.
What do I do when I buy the card?
A.
Scratch off the username and password at the back
of the card and dial the access numbers indicated
on the card. You can use any numbers specified on
the card or if you are in Takoradi or Kumasi you can
dial the local pop numbers.
Q.
How do I check the number of Hours used.
A.
Visit the website http://click.ghana.com or http://www.click.ghana.com
click on the recharge or account balance icon and
enter the username and password indicated on the card.
Q.
Can I change the username and password to a name that
I can always remember?
A.
Yes. Logon to http://www.click.ghana.com or http://click.ghana.com
enter the username and password on the card by clicking
on the Recharge/account balance icon on the website.
Once you have logged on, click on the GET NEW LOGIN
icon, fill the form that appears by specifying a new
login name and your contact details. Note that all
fields marked * are required. You can also change
the password by clicking on the change password icon
after you’ve logged in
Q.
How do I recharge on my accounts if I have changed
the username and password
A.
Again logon to the web site with your new login name
and click on the Recharge icon from the menu, enter
the username and password of the card you’ve
purchased and submit, your accounts will be refreshed.
Q.
How do I recharge my accounts if I am an existing
customer of Ghana.com?
A.
Log on to http://click.ghana.com or http://www.click.ghana.com
enter your regular Ghana.com username and password
by clicking on the recharge icon on the web site,
Once you’ve logged in click on the recharge
card icon from the menu and enter the username and
password of the card you’ve purchased and submit
you regular accounts will be updated and you will
get 10 hours of access time.
Q.
What do I do if I have problem with the card.
A.
Call NCS offices in Accra, Takoradi, Tema for support.
Accra- 021779321, Tema -
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